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BPO Jobs for Freshers at Amdocs

AMDOCS is a recognized market leader in customer experience systems innovation, enabling world-leading service providers to deliver an integrated, innovative and the intentional customer experienceTM - at every point of service. We provide solutions that deliver customer experience excellence, combining the software, service and expertise to help its customers execute their strategies and achieve service, operational and financial excellence. Our work environment not only stresses excellence but also nurtures our employees' ability to achieve it, through a process of continuous learning. We provide opportunities for cross border exposure that translate into professional and personal growth. Achievements and performance are recognized and rewarded in a fair and transparent manner. Our development center in Pune reflects all the qualities that have made us the leader in our chosen area.
A global company (NYSE: DOX) with revenue of $3.16 billion in fiscal 2008, Amdocs has more than 17,000 employees and serves customers in more than 50 countries around the world.
Our unique combination of software, consulting services and global strategic sourcing (also known as managed services), and unmatched industry experience spans all business processes and business- and operational-support systems (BSS/OSS), or what we call 'customer experience systems.' Together, they work to minimize the risk and maximize the benefit of systems transformations, whether sweeping or incremental.
Amdocs' customers are among the largest, most innovative communications companies in the world. In more than 1.3 billion experiences every day, we’re helping them to deliver a simple, personal, valuable customer experience at every point of service. Amdocs is the market leader in customer experience systems innovation. Over 250 large-scale Information Systems projects in 5 continents
Clients include world Telecom leaders in the USA, Canada, Europe, Asia, Australia and South America

Designation:
Back Office Executive

Job Description:
• Maintain accurate customer account information records

• Invoice processing and reconciliation and receive orders for daily processing

• Intense investigation in probing and handle high $ value orders

• Establish billing, process changes and input adjustments into the legacy systems to meet billing deadlines and analyze, balance and validate reports to reconcile all entries to the billing system

• Process adjustments in systems to modify customer accounts

• Determine billed charges through mathematical calculations

  Excellent communication skills is a must

Desired Profile:
• Excellent communication skills

• Ready to work in shifts

• Ready to work in Production Support and non technical profile.

• Ms office knowledge

Non-Technical: Graduate from BSc (non computer related streams), BCOM, BA and other non-science streamsInterviews happening immediately, please revert with youe updated CV

Experience: 0 - 1 Years

Industry Type: IT-Software/ Software Services

Functional Area: Application Programming, Maintenance

Education: UG - B.A - Any Specialization,B.B.A - Management,B.Com - Commerce
PG - Post Graduation Not Required

Location: Pune

Keyword: BCom, BA, BBA graduates, MS Office

Contact: Sonia Gawra
Amdocs


How to Apply