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BPO Jobs for Freshers at Cactus

Job Description:

      §         Responding to client queries, sending quotations, job confirmations and sending out completed jobs accurately and efficiently §         Communicating effectively and quickly with international clients over email and (if required) over the telephone §         Coordinating with the editing, payments and marketing teams within the organization on a daily basis §         Negotiating with the managers of the editing team in order to provide the best possible service experience to clients §         Tracking and analysing data, identifying trends and providing inputs for the marketing team Candidate profile   Computer skills: §         MS Excel: Beginner (Preferred) §         MS Word: Intermediate (Required) §         Internet browsing/research: Intermediate (Required) §         PC user skills (Windows NT/2000/XP): Intermediate (Required)   Soft Skills:   §          Excellent written English (especially email writing skills) §          Comfortable with multi-tasking §          Good negotiation and organization skills §          Ability to work under pressure　 §          Quick on uptake, adaptable to change and a team-member   Shift timings: 13:30 to 23:30 Selection process: All short listed candidates will be called for an onsite test followed by an interview. Location: Andheri (West) Candidates residing in Mumbai suburbs will be preferred. Outstation candidates need not apply.

About Company:

We are Cactus Communications, a company dedicated to providing high-quality written English solutions to clients worldwide. We began operations in April 2002 with a team of five, providing editing services; we are now a team of 160+, and our services span editing, transcription, education, and research.

Our work environment is informal, transparent and yet professional. We provide broad range of opportunities and fast career growth to talented and self-motivated individuals.

To know more about us, please visit our website: www.cactusglobal.com




Aditional Information

Experience: 0 - 2 years

Role:
• Account Services Executive
• Process/ Work Flow Analyst
• Other Customer Service/ Call Center

Job Category: • Entertainment / Media / Journalism
• Call Centre, BPO, Customer Service

Job Location: Mumbai

Key Skills: japan, client servicing, customer service, graduate, japanese, JLPT level two or three, key accounts manager, fresher

Industry: • Dotcom
• Education
• Entertainment/ Media/ Publishing
• IT Enabled Services

Posted On: 21st Nov 2009

Job Ref Code:

How to Apply:

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