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Job Description:

The Associate Customer Support Engineer role  requires an excellent combination of deep technical expertise and  strong communication skills.  As part of your development, the ACSE (Associate Customer Support Engineer) program will provide an extensive and intense work experience – using the Cisco model of education, exposure and experience. The Global Talent Acceleration Program [GTAP] signifies the next evolution in Cisco's Service Delivery capability, and represents a new phase in Cisco's cultivation of talent. This involves: 1. Training program containing Classroom & On-the-Job Training modules as per the business needs
2. Prepare for the CCNA certification. Cisco is committed to support further certifications on the job.
3. Develop solid knowledge of baseline Technical Services (TS) skills
4. Develop knowledge as a Network Infrastructure (NI) specialist in core IP routing and switching 
5. Should be able to work in flexible shifts. 

About Company:

Cisco Systems, Inc. is the worldwide leader in networking for the Internet. Today, networks are an essential part of business, education, government and home communications, and Cisco Internet Protocol-based (IP) networking solutions are the foundation of these networks. Cisco hardware, software, and service offerings are used to create Internet solutions that allow individuals, companies, and countries to increase productivity, improve customer satisfaction and strengthen competitive advantage. The Cisco name has become synonymous with the Internet, as well as with the productivity improvements that Internet business solutions provide. At Cisco, our vision is to change the way people work, live, play and learn.

Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol(IP) - based networking technologies. This tradition of innovation continues with industry-leading products in the core areas of routing and switching, as well as advanced technologies in areas such as Home Networking, IP Telephony, Optical, Network Security, Storage Networking and Wireless LAN.


"Welcome to the Human Network" is synonymous with Cisco as it enables all of us to be connected. A place where remote villages are included and your PDA is a stadium seat where home videos are experienced everywhere at once and Web applications mesh together to create dynamic experiences. On the human network, wonderful things happen everywhere as a result of being connected via the internet. The Internet is not simply a network of computers; it is a network of people and the network brings people together by eliminating boundaries and distances while expanding the reach of our individual efforts and passions. When people connect and collaborate, ideas and opportunities thrive. The Network, and Cisco, is the platform of the human network! Welcome to the Human Network.

Cisco Systems India Pvt. Ltd : With sales and marketing operations spread across key cities in India and a software development centre in Bangalore, Cisco dominates the networking market in core technologies of routing and switching, as well as WLAN and network security.

Cisco Systems India Pvt Ltd. commenced operations in 1995. India region is part of the APAC theater which contributes to about 11 percent of the global revenue. Cisco has 7 Sales Offices in the region - New Delhi, Mumbai, Bangalore, Chennai, Pune, Kolkata and Hyderabad. Cisco Global Development Center in Bangalore is the largest outside of the US.

To discover the exciting career opportunities at Cisco India, start here.




Aditional Information

Experience: 0 - 2 years

Role:
Technical Support Engineer

Job Category: Software, Hardware, EDP

Job Location: Bangalore

Key Skills: Good communication skills, Networking concepts, Good in Problem Solving

Industry: IT/ Computers - Software

Posted On: 24th Feb 2010

Job Ref Code: CSE

How to Apply:

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