eFreshers.com

Desired Candidate Profile

Up to 3 months exp. in an Outbound/Inbound India Business customer service program

Good to have – experience in an Inbound Customer Service program

English & Gujarati [must]

 

Job Description

Intuit is a $3.1bn organization based in US.They predominantly address B2C and B2B (only SMB markets).In India they are looking at tapping the rural market (i.e. farmers).They are an interface between the farmer and the wholesale market.

- So the team at e4e would need to address inbound calls from farmers, Intuit field execs in Gujarat & Andhra Pradesh.

- Farmers will call in asking for details on the wholesale prices and registration details/process and our team would need to guide and educate these customers.

- There would need to make a few outbound calls [roughly 300 in a week]pm]

- Transport will be provided one way [drop to office at 7.00 am for shift 1 (7.30 am) , drop back home for shift 2 folks that ends at 10.00 pm] in case they require the same.

 

Company Profile

e4e is a global 'next-gen' business services company with focus on high-end technology, financial services and healthcare. Other highlights:* Backed by strong institutional investors: Canaan Partners, Walden International, Global Internet Ventures * Global delivery centers in U.S., Europe & India* 60% year-on-year growth in revenues, over a 100 customers and 3500+ employees * Rated by DQ-IDC as a �Top Employer� for 2004 and 2005* Ranked 14th in the Dataquest Top 20 - Services and Solutions Super guide 2006. * Rated 94% in customer satisfaction by Gallup

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