IBM Opening for Freshers

 

BPO Jobs for Freshers at IBM

 

 

 

Job Description

The job role involves resolving customers' queries over the phone for an ISP voice based process.

 

B.E/B.Tech's are not eligible for this job

Salary:

Not Disclosed by Recruiter

Industry:

BPO, Call Centre, ITeS

Functional Area:

ITES/BPO/KPO, Customer Service, Ops.

Role Category:

Voice

Role:

Associate/Senior. Associate -(Technical)

Keyskills:

Excellent communication skills, Inbound voice process, Night shifts, Rotational shifts

 

Desired Candidate Profile

Education:

(UG - Any Graduate - Any Specialization) OR (PG - Post Graduation Not Required)

- Job would require candidate to resolve customer's query over the phone.

- Excellent communication skills

- Analytical and reasoning skills

- Graduates & Undergraduates, both are eligible

- All undergraduates need to have minimum 6 months of experience in any field / industry

- Should be comfortable with 24*7 environment which will also involve working in graveyard shifts

 

B.E/B.Tech's are not eligible to apply.

Company Profile

IBM Global Process Services

IBM Global Process Services (formerly IBM Daksh), is an integral part of the company’s Globally Integrated Enterprise model. The new name reflects IBM's position as a leading global provider of innovative business process services for clients seeking to cut costs, improve operation efficiency and take advantage of the opportunities in the global economy. We provide solutions across various verticals such as Banking, Insurance, Travel, Telecom, Technology, Distribution, and Utilities. Our core expertise lies in Customer Relationship Management (CRM),Finance & Administration (F&A), Procurement & Supply Chain Outsourcing,Human Resources Outsourcing, and Industry-specific Back Office and Analytics services. Our network of delivery centers comprises offshore centers in India and Philippines and is further supported by IBM’s global delivery network of 50+ centers.

  

Contact Details

 

Executive Name:

Vaishali Srivastav

Contact Company:

IBM Daksh Business Process Services (P) Ltd

Telephone:

08826502888

Reference Id:

PUNEVM


How to Apply
Click here to Apply

 


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