eFreshers.com

• Respond to a high volume of telephone/email inquiries about the company’s products or services by following standard scripts and procedures. Talks with customers by phone/email and receives information pertaining to Car, Hotel and Air reservations.
• Probe and understand the requirements or problems of the customer.
• Provide valid solutions to the customer and provide any additional customer service / education as needed.
• Maintain knowledge of products, pricing promotions, procedures and other important issues through management communications, meetings, customer focus groups and formal training.
• Inform customer about the Schedule and Cancellation changes.
• Offer additional services as indicated by the business.

Interested candidates can call at 9899649141-Minakshi Arora

VENUE: InterGlobe Technologies, 2nd Floor, InfoTech Centre, Falcon Building,  14/2 Old Delhi Gurgaon Road, Dhundahera, Gurgaon

+Transport facility+OT

BPO, Call Centre, ITeS

ITES/BPO/KPO, Customer Service, Ops.

Voice

Associate/Senior. Associate -(NonTechnical)

Travel, GDS, Reservation, Ticketing, Fresher, Amadeus, Sabre, iata, domestic

(UG - Any Graduate - Any Specialization) AND (PG - Any PG Course - Any Specialization, Post Graduation Not Required)

• “Travel savvy” (= having had personal travel experience, knowledge of Domestic or international destinations) or recent travel industry experience
  
  
• Prior experience of working in a Travel Voice process is an advantage.
  
  
• A highly professional attitude and personal presentation via the telephone.
  
  
• Computer literacy
  
  
• Strong interpersonal skills, high level of accuracy and efficiency including ability to develop, offer, and execute multiple itinerary and pricing options.
  
  
• Strong sense of urgency and ability to multi-task under pressure.
  
  
• Specific experience and demonstrated high-level of skill in handling atleast one major Travel Product like Air, Hotel or Packages.
  
  
• Good knowledge on Travel Destinations- Domestic or International*
  
  
• Under Graduate or Graduate in any discipline.
  
  
• Certification in any travel/hotel related courses will be an added advantage.
  
  

Please walk in with your updated resume and all documents @

InterGlobe Technologies, 2nd Floor, InfoTech Centre, Falcon Building,

14/2 Old Delhi Gurgaon Road, Dhundahera, Gurgaon

Contact Person:Minakshi Arora

09:00 AM - 02:00 PM(Mon-Fri)

Interested candidates can call at 9899649141-Minakshi Arora or e-mail your resume at minakshi.arora@igt.in

Minakshi Arora

Interglobe Enterprises Limited

minakshi.arora@igt.in

9899649141