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BPO Jobs for Freshers at NIIT

NIIT is a leading Global Talent Development Corporation, building a skilled manpower pool for global industry requirements. The company which was set up in 1981, to help the nascent IT industry overcome its human resource challenges, has today grown to rank among the world’s leading talent development organisations offering learning solutions to Individuals, Enterprises and Institutions across 40 countries.

NIIT’s training solutions in IT, Business Process Outsourcing, Banking, Finance and Insurance, Executive Management Education, and Communication and Professional Life Skills, touch five million learners every year. NIIT’s expertise in learning content development, training delivery and education process management make us the most preferred training partner, worldwide.
In order to address the vast population of underprivileged, school-aged children, NIIT launched the Hole-in-the-Wall education initiative, which has been recognised and acclaimed globally. Our achievements in the area of Minimally Invasive Education earned us the coveted Digital Opportunity Award, conferred by the World Information Technology Services Alliance (WITSA) in 2008.
Awards & Acknowledgments
• NIIT has been accorded the Business Superbrand 2008 status for the second time by the Superbrands Council, US. The first one being for the period 2003-2005.
• Ranked as ‘Top Training Company 2008’, by Dataquest magazine, India’s leading ICT publication group Cybermedia.
• NIIT, USA has been awarded the Gold for ‘Excellence in E-learning Award’ by Chief Learning Officer magazine as part of its Learning In Practice Awards, one of the industry’s highest honors.
• NIIT ranked among the ‘Top 20 Companies in the IT Training Industry’ in 2008 by TainingOutsourcing.com.
• NIIT was recognized by UNESCO for innovation in ICT in Education in 2008.
• NIIT (HiWEL) has been conferred the coveted ‘Digital Opportunity Award’ by World Information Technology Services Alliance (WITSA) in 2008.

• Ranked amongst ‘India’s Most Trusted Services Brand’ in a survey by India's one of the leading financial daily- The Economic Times Brand Equity Survey, in 2008.
• NIIT is the only Indian Education company from India to be featured in "The BCG 50 Local Dynamos"in 2008.
• Ranked amongst India’s ‘Most Respected Companies’ in the IT sector in a survey done by Business World magazine in 2007.
• NIIT was ranked as ‘India’s Most Customer Responsive Educational Institution’ as per Avaya GlobalConnect Customer Responsiveness Awards in 2007 for the third consecutive year.
• The company was awarded the ‘Indian Franchisor of the Year Award’ in 2007 by Franchising Association of India.
• Rated among Training Magazine’s ‘Top 125’ elite companies worldwide, for its innovative Training practices in the year 2007.
• NIIT was ranked amongst the ‘Top 10 Business Brands since 60 years of Independence’, by a leading Indian magazine ‘The Week’ in 2007.
• The company received the ‘Award for Excellence in Innovative HR practices’ 2005 by Delhi Management Association and Watson Wyatt World.
• ‘China Information World’, the Beijing-based IT weekly presented NIIT with awards for ‘Best Contribution towards Vocational Education in China (2004)’ and ‘Best Curricular Structure in China’ in 2004.
• ‘China Computer Weekly’, the Chongqing-based publication with a base of over one million readers, recognised NIIT as the ‘Most Influential Education Certificate Brand in China for 2004’ and the ‘Best IT training curriculum’ for the same period.
• NIIT was voted as the ‘Most Popular Education Brand’ by College and University students in China.

Designation:
Customer Care Executive

Job Description:
‘Customer care executive’ is the entry level role in NIIT’ sales cadre as a part of talent building initiative in ‘Sales & Marketing’ and career development program.

The incumbent would require being in role for initial few years in tele - counseling customers on NIIT’s various product at our contact center at Gurgaon. The role will require working in rotational shifts (no late night shift).

 

Desired Profile:
• Must be a graduate with computer proficiency. BSC-IT, BCA, BE-Computer since will be preferred.

• Candidate need to have proficiency in English speaking

• Candidate must have flair for selling and have aspiration in building career in sales

 

Experience: 0 - 2 Years

Industry Type: Education/ Teaching/Training

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Education: UG - Any Graduate - Any Specialization
PG - Post Graduation Not Required

Location: Gurgaon

Keyword: Customer Relations

Contact: .Rohit Batra
NIIT LTD
8, Balaji Estate Sudarshan Munjal Marg Kalkaji
NEW DELHI,Delhi,India 110019

Telephone: 91-11-3999777

Website: http://www.niit.com

Reference: CCE200

How to Apply