BPO Jobs for Freshers at Ocwen
Job Description
• Handle loan related customer inquiries.
Appropriately follows up with customers when commitments for payment are not met
• Logs all borrower contacts into the loan servicing system
• Offer long term resolutions to customers to resolve delinquency
• Proficient use of an autodialing system to maximize effectiveness and increase contact ratios
• Required to make the prescribed number of contacts during the daily work schedule
• Familiar with the customer relations functions and the services offered
• Perform miscellaneous job related duties as assigned by the department manager
INR 2,25,000 - 3,25,000 P.A
BPO, Call Centre, ITeS
ITES/BPO/KPO, Customer Service, Ops.
Voice
Associate/Senior. Associate -(NonTechnical)
Call centre associate, Call centre, Collections, inbound, outbound, BPO,Customer care, Customer Service Executive, Customer Service associate, CSA, CSE
(UG - Any Graduate, Graduation Not Required) AND (PG - Any PG Course - Any Specialization, Post Graduation Not Required)
Qualifications:
• Strong interpersonal skills with excellent written and verbal communication skills.
• Customer Service Experience preferred
• PC skills and excellent communication skills are essential
• Overall knowledge and experience in mortgage loan servicing desirable but not required.
• Shift Timings – Any 9 hour window from 5.30 pm to 8.30 am
Weekly Off’s – Any two days of the week
Transport – Home Pick & Drop is provided (Refer attached excel files for areas covered in transport
Interviews:
Timings : Mon - Fri 11am - 5pm / Sat - 11am - 3pm
Venue - 5th floor, Techweb Bldg, Oshiwara, Jogeshwari West.
Walk in Directly and Please Meet : Rohan (HR Team)
Contact number - 9820659659
Mail me -rohan.lokhande@ocwen.com
Ocwen Financial Corporation (NYSE:OCN) is a diversified financial services holding company with headquarters in West Palm Beach, Florida, and a presence in Canada, China, Germany, India, Japan and Taiwan. Ocwen Financial Corporation is engaged in a variety of businesses related to residential and commercial mortgage servicing, real estate asset management, asset recovery, global outsourcing and the marketing and sales of technology solutions to third parties. Ocwen Financial Corporation is a global leader in customer service excellence as a result of our company-wide commitment to quality, integrity and accountability.
The technology arm of Ocwen is responsible for the design, development, testing, release and support of a suite of software products which run the operations of the company. Besides, these applications also support the core business operations of a host of other major players in the mortgage banking industry. These products are either #1 or #2 in their respective
Rohan - HR Team
Ocwen Financial Solutions Pvt Ltd
Telephone:
9820659659
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