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WNS Global Recruits Freshers
- 2-8-2010
- Categorized in: BPO Jobs for Freshers
Job Description:
Job involves handling and responding to calls from individuals, travel agents and corporate houses for reservations and creating PNRs for e-ticketing turning queries into sales.
General awareness and advise of numbers to be called for bookings, Loyalty programs, handle redemption requests.
Knowledge of Amadeus Booking/Pricing System.
Multi Functionality (reservations to ticketing) & willing to work extended hours.
About Company:
WNS Global Services manages and operates critical business processes for leading global companies. We have a proven track record of creating value for our clients and using our domain expertise in industries such as travel, insurance, financial services, healthcare services, professional services, retail/manufacturing and logistics. Our experienced and diverse leadership team is complemented by over 17,000 professionals working on a world class 8850 workstation infrastructure. We are passionate about building a market leading company highly valued by our customers, associates, business partners, investors and communities.
Business units
Travel Services:
Reservations, loyalty programs, customer service, fare construction and filing, cargo operations support, revenue management, revenue accounting and auditing, AP/AR, rec, invoicing onciliation (ARC/BSP), and employee services.
Banking, Financial Services & Insurance (BFSI):
Banking & Financial Services: Offers a wide variety of services to the mortgage banks, retail banks, asset Management firms, investment banks, retail banks: sales and trading, equity and fixed income research, corporate finance, investment and asset management, mortgage processing, loan Processing, due diligence and loan boarding, risk management support, annuities and mutual fund transactions, account administration, virtual loan consulting underwriting, claims adjudication.
Insurance Services: property and casualty, life pensions and health insurance, sales and new business, policy administration, claims management, finance and accounting, customer contact, analytics, coding and billing, receivables management, rejected/recycled claims handling, news business services, claims adjudication.
Aditional Information
Experience: 0 - 5 years
Role:
• Customer Service Executive (Non-voice)
• Customer Service Executive (Voice)
• International Travel
• Travel Agent/ Tour Operator
Job Category: • Call Centre, BPO, Customer Service
• Travel/ Airlines
Job Location: Mumbai
Key Skills: Fares Construction
Industry: Airlines
Posted On: 8th Feb 2010
Job Ref Code:
How to Apply:
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